Technology Changes Client Interactions
Erica also owns a private practice, Listen Nutrition (listennutrition.com), where she sees clients (virtually) from around the country. Using an approach rooted in the evidence-based practices of mindful and intuitive eating she helps clients achieve the health goals that are important to them.
Erica is thankful for the strong foundation that The Harley School gave her, and appreciated the discussion-based settings in class with Mr. Gilbert, Mr. Kane, Mr. DeSantis, and Mr. Foster.
Erica said, “As I was setting up my practice I talked with other dietitians who were using a virtual model. I use a HIPAA compliant software to communicate with clients that has everything I need built in. It allows me to schedule clients, receive payment, video chat, instant message, and share and send documents. Clients can keep food records and complete journaling exercises in the software platform as well. “I meet with them biweekly on video chat, but I also communicate with them between sessions. I can comment on their food journals and message through the portal.” Erica also uses her blog and Instagram to answer questions (Instagram: @listennutrition).
Erica believes Harley had a positive, direct impact on her career. When she arrived in Grade 8, she was shy, but Harley faculty gave her the confidence to come out of her shell and not be afraid to speak her mind and share her opinions. She credits her education for helping her foster an open mind, and an understanding of where her clients are coming from, recognizing that food is deeply personal and there is no one right way to eat.